Privacy Policy

This Privacy Policy describes how SOL Pest Incinerator ("we," "us," or "our") collects, uses, and discloses your information when you use our website, products, and services.

1. Information We Collect

1.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and account preferences.
• Payment Information: Credit card details, billing address, and other payment details (processed through secure third-party payment processors).
• Service Information: Information about your property, pest control needs, service history, and scheduling preferences.
• Communication Information: Information provided in communications with us, including customer service inquiries, feedback, and survey responses.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device type, and unique device identifiers.
• Usage Information: Pages viewed, time spent on pages, links clicked, and browsing patterns.
• Location Information: General location information based on IP address.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies. For more information, please see our Cookie Notice below.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services
• Process and fulfill orders, appointments, and service requests
• Communicate with you about our services, promotions, and events
• Respond to your inquiries and provide customer support
• Personalize your experience and deliver content relevant to your interests
• Analyze usage patterns and optimize our website and services
• Detect, prevent, and address technical issues, fraud, or illegal activities
• Comply with legal obligations and enforce our terms of service

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting, and customer service.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: When required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct or update your personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability
• The right to withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). For more information about these rights and how to exercise them, please contact us.

6. Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us, and we will take steps to delete such information.

8. Cookie Notice

We use cookies and similar tracking technologies to collect and use information about you and your device. Cookies are small text files that are stored on your device when you visit a website.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly.
• Analytical/Performance Cookies: Help us understand how visitors interact with our website.
• Functionality Cookies: Allow the website to remember choices you make and provide enhanced features.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements and track ad campaign performance.

Managing Cookies

You can manage cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete cookies, or be notified when a cookie is set. Please note that disabling cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our website and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country. By using our services, you consent to the transfer of your information to these countries. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

SOL Pest Incinerator
686 Stehr Wall Suite 846
Port Jerrellland, AB M1B6A0
Email: info@solincincerator.com
Phone: +1 424-478-0825